Collections Institute | April 9-11, 2024 | Schaumburg, Illinois

Tuesday April 9, 2024 – 9:00am to Thursday April 11, 2024 – 4:00pm

Hosted By: Karin Brown-Purtell

Changing times call for a fresh approach. The resolution-based methodology taught at the Collections Institute will revolutionize your approach. Join Karin Brown-Purtell in-person this April and learn easy and effective collection strategies that actually stick!

Karin Brown-Purtell is the premier collection consultant in the credit union industry and has taught her resolution methodologies to thousands of credit union collectors. It’s time to get serious about professional collections training – the investment will deliver ongoing rewards for years to come!   

REGISTER HERE!

KARIN WILL SHOW YOU HOW TO GET RESULTS!

  • Use analytical skills to evaluate a member’s true financial picture
  • Manage repossessions in a more profitable manner
  • Develop individual recovery techniques based on the unique circumstances of the member
  • Conduct effective member interviews
  • Collaborate with members to find win-win payment solutions
  • Find effective hiring and compliance practices

Location: 
Hyatt Regency Schaumburg, Chicago
1800 East Golf Road
Schaumburg, IL 60173
847-605-1234

Corporate Room Rate: $159 through March 18, 2024

Please make your reservation by visiting:  https://www.hyatt.com/en-US/group-booking/CHIRW/G-COLI

We strongly encourage that reservations be made by using this link above. If you need additional assistance, please contact us at 877-803-7534 or click here to find contact information by Region. 

Please contact Tracy Bruce at LSCI – 224-286-6067, tbruce@rexcuadvice.com with any additional

Tuition: 
$1295 Per Person

Classroom Agenda: 
All classes are in Central Time

Tuesday, October 18, 2022
9:00 – 12:00 CST:
Essential Elements of Delinquency Control

12:00pm – 1:00pm: LUNCH

 1:00-4:00 CST:
Understanding FICO Scoring Models
Ethics & Compliance

Wednesday, October 19, 2022

9:00 – 12:00 CST:
Communication Strategy

12:00pm – 1:00pm: LUNCH

 1:00-4:00 CST:
Repossession

Thursday, October 20, 2022

9:00 – 12:00 CST:
CPI
Bankruptcy

12:00pm – 1:00pm: LUNCH

 1:00-4:00 CST:
Incentives
Charge Off Recovery
Tools & Tips

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