Collections Institute | October 17-19, 2023

Tue Oct 17, 2023 – 9:00am to Thu Oct 19, 2023 – 4:00pm

Hosted By: Karin Brown-Purtell

Changing times call for a fresh approach. The resolution-based methodology taught at the Collections Institute will revolutionize your approach. Join Karin Brown-Purtell in-person or online this October and learn easy and effective collection strategies that actually stick!

Karin Brown-Purtell is the premier collection consultant in the credit union industry and has taught her resolution methodologies to thousands of credit union collectors. It’s time to get serious about professional collections training – the investment will deliver ongoing rewards for years to come!   


  • Use analytical skills to evaluate a member’s true financial picture
  • Manage repossessions in a more profitable manner
  • Develop individual recovery techniques based on the unique circumstances of the member
  • Conduct effective member interviews
  • Collaborate with members to find win-win payment solutions
  • Find effective hiring and compliance practices

CLICK HERE TO REGISTER or contact us at 877-915-7675.

Renaissance Schaumburg Convention Center
1551 North Thoreau Drive
Schaumburg, IL 60173

Corporate Room Rate: $189 through September 26, 2023

*Rate includes Club Lounge Access for all attendees

Please make your reservation by visiting:

Please note in order to ensure the club lounge access, the reservation must be booked inside the LSCI room block.  Breakfast will be offered each morning in the Lounge – attendees will be encouraged to eat this breakfast prior to coming to the conference.
We strongly encourage that reservations be made by using this link above. The room block may be sold out prior to the cutoff date.  Please contact Tracy Bruce at LSCI – 224-286-6067,

$1295 Per Person

Classroom Agenda: 

Tuesday, October 18, 2022

9:00 – 12:00 CST:

  • Essential Elements of Delinquency Control

 1:00-4:00 CST:

  • Understanding FICO Scoring Models
  • Ethics & Compliance

Wednesday, October 19, 2022

9:00 – 12:00 CST:

  • Communication Strategy

 1:00-4:00 CST:

  • Repossession

Thursday, October 20, 2022

9:00 – 12:00 CST:

  • CPI
  • Bankruptcy

 1:00-4:00 CST:

  • Incentives
  • Charge Off Recovery
  • Tools & Tips

©Lending Solutions Consulting Inc.

All rights reserved.  The contents of this presentation and materials provided are for the sole and exclusive use of the registered attendee.  Each viewing participant must pay for the conference.  No part of this live presentation, or supporting publications may be shared, reproduced, stored in a retrieval system or transmitted in any form or by any means — electronic, mechanical, recorded, or otherwise – without specific written permission from the copyright holder.  Calendar invites for each session for the sole registered individual and the login may not be shared with others from the same institution.