Karin Brown-Purtell, Executive Vice President and Consultant at LSCI, has 30 years of proven experience in collections and fraud management. As one of the industry’s top experts, Karin specializes in the area of delinquency control and loss mitigation management, Karin’s responsibilities at LSCI encompass onsite collections consulting, portfolio analysis and customized evaluations of collections methods, operations and lending policies, to identify deficiencies, strengths and opportunities in your collections operations.
Prior to joining LSCI Karin worked for three of the nation’s larger credit unions, Baxter, Alliant (formerly known as United Airlines Credit Union) and most recently VyStar Credit Union (formerly known as Jax Navy FCU). Through her innovative and common sense approach to collections Karin was able to achieve world class results in all three organizations; leading her peers in delinquency and charge off results. As vice president of collections for VyStar Credit Union in Florida, Karin lowered the organization’s delinquency rate by 30 percent within the first eight months of her tenure. Under her leadership at Alliant Credit Union in Chicago, the nation’s sixth largest credit union, the institution was ranked sixth nationally in December 2004 for the lowest delinquency rate among the top 25 credit unions. Additionally, Karin established the collection department for the $650 million Baxter Credit Union in Illinois, achieving delinquency results of .28 percent.
To date Karin’s client list includes 94+ credit unions and leagues. To talk with Karin further or to discuss your individual collections department, please visit our Contact Us page.
Fun Facts About Karin:
- Nickname: KB
- # of Years Worked at LSCI: 15
- Hobby: quilting
- Favorite Sports Team: Penn State Nittany Lions
- Favorite quote or best piece of advice: You can’t put a old head on young shoulders
- Favorite band or song: Genesis
- Interesting job you’ve had (besides LSCI): a donut shop
- Most famous person you’ve ever met: Rex