Collections Institute | September 14-16, 2027 | San Antonio, Texas

REGISTER HERE! Rising delinquencies. Increasing pressure.The Collections Institute provides practical training and proven strategies to help credit unions strengthen collections, support members, and stay ahead in today’s evolving financial landscape. This training will show you how to: INSTRUCTOR:Cheyanne Sutton Cheyanne brings a strong background in collections strategy and member-focused recovery solutions, with hands-on experience navigating […]

Collections Institute | April 6-8, 2027 | Nashville, Tennessee

REGISTER HERE! Rising delinquencies. Increasing pressure.The Collections Institute provides practical training and proven strategies to help credit unions strengthen collections, support members, and stay ahead in today’s evolving financial landscape. This training will show you how to: INSTRUCTOR:Cheyanne Sutton Cheyanne brings a strong background in collections strategy and member-focused recovery solutions, with hands-on experience navigating […]

Branch & Lending Manager Workshop | October 26-27, 2027 | Las Vegas, Nevada

Instructor: Cheyanne Sutton Strong leadership is the foundation of every successful credit union. As expectations continue to evolve, managers must be prepared to balance performance goals, regulatory requirements, employee development, and an exceptional member experience. The Branch & Lending Manager Workshop is designed to equip current and emerging leaders with the practical tools needed to lead […]

Branch & Lending Manager Workshop | May 5-6, 2027 | Minneapolis, Minnesota

Instructor: Cheyanne Sutton Strong leadership is the foundation of every successful credit union. As expectations continue to evolve, managers must be prepared to balance performance goals, regulatory requirements, employee development, and an exceptional member experience. The Branch & Lending Manager Workshop is designed to equip current and emerging leaders with the practical tools needed to lead […]

Engagement Training | October 6-7, 2027 | Denver, Colorado

Instructor: Cheyanne Sutton REGISTER HERE! Your frontline team has more member interactions than anyone else in the credit union, making them one of your greatest opportunities for growth. This training is designed specifically for tellers, member service representatives, and call center staff who want to move beyond routine transactions and create more meaningful member conversations. Participants […]

Engagement Training | June 22-23, 2027 | St. Louis, Missouri

Instructor: Cheyanne Sutton REGISTER HERE! Your frontline team has more member interactions than anyone else in the credit union, making them one of your greatest opportunities for growth. This training is designed specifically for tellers, member service representatives, and call center staff who want to move beyond routine transactions and create more meaningful member conversations. Participants […]

Engagement Training | March 9-10, 2027 | New Orleans, Louisiana

Instructor: Cheyanne Sutton REGISTER HERE! Your frontline team has more member interactions than anyone else in the credit union, making them one of your greatest opportunities for growth. This training is designed specifically for tellers, member service representatives, and call center staff who want to move beyond routine transactions and create more meaningful member conversations. Participants […]

University of Lending | October 19-21, 2027 | Syracuse, New York

Hosted By: Lorrie Wohlfeil REGISTER HERE! For 30 years, the University of Lending has helped credit unions strengthen their teams by teaching lenders to look beyond the application and uncover the story behind the member. In today’s lending environment, success requires more than reviewing a score or applying policy, it requires listening, asking better questions, and […]

University of Lending | September 21-23, 2027 | Atlanta, Georgia

Hosted By: Lorrie Wohlfeil REGISTER HERE! For 30 years, the University of Lending has helped credit unions strengthen their teams by teaching lenders to look beyond the application and uncover the story behind the member. In today’s lending environment, success requires more than reviewing a score or applying policy, it requires listening, asking better questions, and […]

University of Lending | May 18-20, 2027 | Grand Rapids, Michigan

Hosted By: Lorrie Wohlfeil REGISTER HERE! For 30 years, the University of Lending has helped credit unions strengthen their teams by teaching lenders to look beyond the application and uncover the story behind the member. In today’s lending environment, success requires more than reviewing a score or applying policy, it requires listening, asking better questions, and […]