Lending Solutions Consulting, Inc. (LSCI) has been helping credit unions strengthen lending and collections performance, improve profitability, and develop confident employees since 1996, when Rex Johnson founded the renowned University of Lending. For over 30 years, LSCI has provided practical, results-driven training and consulting services to credit unions across North America, helping improve loan growth, reduce delinquency, strengthen portfolio performance, increase ROA, and enhance member service.

Today, LSCI offers a comprehensive lineup of training programs designed for every level of the credit union. Our programs include the University of Lending, Management Institute, Collections Institute, Indirect Lending Institute, Branch & Lending Managers Workshop, and Engagement Training, along with specialized instruction in VantageScore®, FICO® scoring models, underwriting, loan decision-making, and score enhancement. Our collections training focuses on effective communication, delinquency management, workout strategies, reducing charge-offs, and improving overall collection performance.

Beyond our training schools, LSCI provides customized onsite consulting and employee development, including all-staff training, leadership development, loan interviewing, collections consulting and coaching, cross-selling, and member engagement. Our hands-on approach helps credit unions evaluate lending and collection processes, identify opportunities for improvement, strengthen employee performance, and implement strategies that deliver measurable results. Additional services include portfolio analysis, the High Yield Lending Strategy (HYLS), Smart Loan Audit, and speaking engagements for credit union leagues, chapters, and industry conferences.

From frontline employees and collectors to lenders, underwriters, and executive leadership, LSCI helps credit unions build stronger teams, make smarter decisions, improve portfolio performance, and achieve measurable results.