Hosted By: Lorrie Wohlfeil
In today’s competitive financial landscape, your credit union’s success is driven by the strength of its team. That’s why investing in the growth and development of your employees is crucial. One of the most effective ways to inspire, educate, and motivate your workforce is through impactful training, and there’s no better way to do this than by incorporating the insights and leadership wisdom of Rex Johnson.
Course Objectives:
Competitive Insight: Learn how FinTechs like Chime use score enhancement to attract younger members and how your credit union can compete to win the younger membership.
Reignite the Magic of Rex Johnson’s teachings through inspirational videos showing how to better connect with your members.
Trended Data: Why it matters and how not using it could be costing you millions.
FICO 10T® & VantageScore®: How these new scoring models are reshaping underwriting.
The Power of the Dash: Learn the meaning of the dash, and what it means about cashflow for your members.
Score Codes Decoded: Gain a deeper understanding of credit behavior and what it reveals about the past. Employees will go back and immediately be able to implement the tools they learn in this session.
Consumer Trends: How members are managing inflation and learn what we are seeing with even our most credit worthy members.
Tuition: Includes breakfast and lunch each day
$1495 per person
$1295 return attendees
$1000 CEOs
Location:
AC Hotel St. Louis Chesterfield
16461 Wild Horse Creek Road | Chesterfield, MO 63017 | 636-778-5600
Corporate Room Rate: $179 through April 21, 2026
Please make your reservation by visiting: AC HOTEL BOOKING LINK
Please contact Tracy Bruce at LSCI – 224-286-6067, tbruce@rexcuadvice.com with any additional questions.
Cancelation Policy:
All cancellations must be received in writing and submitted via email to tbruce@rexcuadvice.com. Cancellations received more than 45-30 days prior to the event are subject to a 25% administrative fee of the conference total. No refunds will be granted for cancellations received on or after 30 days prior to the event. Substitutions are accepted prior to the start of the program and may be submitted via email. Please provide the event name, current participant name, and the new participant and email to tbruce@rexcuadvice.com.
CLASSROOM AGENDA:
DAY 1 – Credit Reports, Scores & Score Enhancement
7:30am – 8:30am
Registration & Continental Breakfast
8:30am – 9:00am
Welcome & Program Overview
Set the stage for three days of practical, profit-driven lending strategies.
9:00am – 10:30am
Understanding the Credit Report
Learn how to read beyond the surface of the credit report to uncover risk, opportunity, and member potential.
10:30am – 12:00pm
Scoring Models: FICO® & VantageScore® — What You Really Need to Know
Low scores can mean BIG profits when understood correctly. We’ll dramatically increase your team’s confidence with credit scores and show how approval ratios can reach up to 75% without increasing risk.
12:00pm – 1:00pm
Lunch
1:00pm – 4:00pm
Score Enhancement
Learn how to move members from “E” paper to “A” paper in just a few short months. This session gives your credit union a powerful competitive edge, builds member loyalty, and positions you as the financial institution of choice.
DAY 2 – Smart Decision Making & Underwriting Fundamentals
7:30am – 8:30am
Continental Breakfast
8:30am – 12:00pm
Decision Making: The Fundamentals of Underwriting
Poor lending decisions cost credit unions millions both in loans approved and loans unnecessarily declined. Your team will learn how to identify inflated income, evaluate true repayment capacity, and make sound, defensible lending decisions.
Participants will actively underwrite loans during class to immediately apply what they learn.
12:00pm – 1:00pm
Lunch
1:00pm – 4:00pm
Decision Making: Subprime & Debt Restructure Loans
Master the strategies needed to confidently approve and structure higher-risk loans while protecting the credit union and helping members succeed.
DAY 3 – Interviewing, Documentation & Sales Opportunities
7:30am – 8:30am
Continental Breakfast
8:30am – 12:00pm
Loan Interviewing & Proper Loan Notes
Learn from the master the Rex Johnson way. Discover how asking the right questions at the right time leads to better decisions and eliminates the “ping-pong” effect between departments. Review real-world examples of loan notes and learn how to use documentation as a powerful decision-making tool.
12:00pm – 1:00pm
Lunch
1:00pm – 4:00pm
Sales Skills & Cross-Selling
Millions of dollars in cross-selling opportunities pass across your desk every year. Learn how to recognize these moments, save members money, deepen relationships, and significantly increase loan and product penetration.
©Lending Solutions Consulting Inc.